Privacy Policy (CCPA/CPRA Compliant)

Last Updated: August 26, 2025

1. Introduction

Montouro Cleaning ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website montourocleaning.com (the "Site").

This Privacy Policy is intended to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and may also reflect requirements of other U.S. state privacy laws.

2. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, email address, phone number, IP address, or other similar identifiers.
  • Commercial Information: records of products or services purchased, obtained, or considered.
  • Internet/Network Activity: browsing history, search history, interactions with our Site.
  • Geolocation Data: approximate location based on IP.
  • Professional or Employment Information: if you submit a contact form with business details.
  • Inferences: information drawn from other categories to create a profile (preferences, interests).

We do not knowingly collect or process sensitive personal information unless expressly provided by you.

3. How We Use Information

We use the personal information collected for purposes such as:

  • Providing, operating, and maintaining our Site and services.
  • Processing transactions and fulfilling requests.
  • Communicating with you, including marketing and service updates.
  • Improving our Site, user experience, and services.
  • Complying with legal obligations.

4. Disclosure of Information

We may disclose your personal information to:

  • Service Providers (e.g., hosting, analytics, marketing platforms).
  • Business Transfers (e.g., merger, acquisition, or sale of assets).
  • Legal Requirements (to comply with subpoenas, court orders, or laws).

We do not sell your personal information. However, we may share certain information for targeted advertising or analytics purposes, which may be considered a "sale" or "sharing" under CCPA/CPRA.

5. Your Rights Under CCPA/CPRA

If you are a California resident, you have the following rights:

  • Right to Know: request details about the personal information we collect, use, and disclose.
  • Right to Delete: request the deletion of personal information we hold about you.
  • Right to Correct: request corrections of inaccurate information.
  • Right to Opt-Out: opt-out of the sale or sharing of your personal information.
  • Right to Limit Use of Sensitive Information (if applicable).
  • Right to Non-Discrimination: you will not be discriminated against for exercising your rights.

To exercise these rights, please contact us at:

Email: montourocleaning@gmail.com
Phone: +1 (813) 399-4451

You may also use the "Do Not Sell or Share My Information" link provided on our Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

7. Security of Your Information

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Children’s Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected such data, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and will be effective as soon as it is accessible.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Montouro Cleaning
5208 Cone Rd #2
Tampa, FL 33610, USA
Email: montourocleaning@gmail.com
Phone: +1 (813) 399-4451